How to Respond to Disruptive Behavior

• U of A
• Student Accountability
• Information for Faculty and Staff
• How to Respond to Disruptive Behavior

Initially, it is best to avoid singling out a specific student. Instead, direct a general word of caution to the entire class. In this way, the student may realize that the behavior is inappropriate and will not be tolerated.

Protocol for Instructors:

• If a student poses an immediate threat to the safety of themselves or others contact the University of Arkansas Police Department at 911 or 575-2222.
• Deal with the behavior immediately. The behavior is likely to progress if it is ignored
• If you observe disruptive behavior occurring during class, make a general statement such as "Let's focus our attention on the material being discussed and discontinue any other side conversations and activities".
• Do not take the behavior personally. The behavior, in most instances, has nothing to do with you. You are simply the unfortunate recipient of the behavior.
• If you choose to speak with a student after class, explain why the behavior was inappropriate and inform them of all relevant behavioral expectations for continued participation in the course.
• If the student's behavior is irritating but not particularly disruptive, you may choose to talk with the student after class. (Examples may include, the use of cellular phones, passing notes, etc)
• If you feel uncomfortable or unsafe with a student, request that a colleague, department chair and/or member of the AVCSA/DOS staff are present at the time of the meeting.
• When speaking with a student regarding inappropriate behavior, be sure to conduct these conversations in a private setting.
• If it is necessary to deal with a student's behavior during class, use discretion to calmly inform the student that the behavior is disruptive and that it must be discontinued.
• If the behavior continues in a future class, using discretion, ask the student to leave the classroom immediately. Following the class, the instructor should immediately contact the OSSC. The instructor should document and forward all pertinent information regarding any incidents to the OSSC If a student refuses to leave the classroom, you may choose to adjourn the class.
• Be sure to keep a log of all incidents. This log should include the date, time, location, and nature of all incidents
• Keep the department chair informed as a situation develops.
• Save any and all inappropriate emails and document the dates of all inappropriate occurrences in the classroom.